Bank of America, First National Bank and Northwind Apartments…Bad Customer Service All Around

May 2, 2011

Customer service seems to be getting worst and worst. Lately, everywhere I go I have seen nothing but bad customer service. Everywhere from my old apartment building (Northwind Apartments), to Bank of America to First National Bank…They all have one thing in common, BAD CUSTOMER SERVICE. I am a very understanding person but these places alone have tried to screw me over or someone I know and care about over. Whoever they are trying to hurt, it really doesn’t matter, what matters is we as a public are not getting the respect we deserve from these companies. We deserve for banks to treat us with respect and not act like we are criminals. We deserve for apartment complexes to not report us to credit bureaus and make up claims that we destroyed the apartment when we didn’t. We deserve respect and dignity from companies and deserve it now. I’m shocked to see how many people get “screwed” over by these major corporations. You would think that because these places are larger than they would have more regard in terms of helping people, but on the contrary they probably screw with more people than other companies since they are larger and can handle a few complaints. They probably think well we have the money to back ourselves up if people complain or they think because they are large it is ok to treat people without respect.  I don’t agree with any of it. I think big or small, your company and it’s people should always treat its customers with respect. They need to treat them with dignity and if anything go out of their way to help the customer. Instead lately, all I have seen is the total opposite.

Bank of America reported my name to the credit bureaus after I supposedly did not pay my payments on a credit card that I had through them. Turned out that I was trying to pay my statements but Bank of America screwed up and had put my address in the section where you are supposed to put in the address for the credit card company you are trying to pay. First National Bank here in Reno, NV looked at my boyfriend and I as if we were criminals because he had fraud under his name. If they had looked further into things they would have seen that the fraud was not due to him but someone had stolen his old checks and written bad ones in his name. Instead, they judged us right off the bat and wouldn’t even speak with us.  My old apartment building, Northwind Apartments is trying to claim I left damage in my old apartment and want to charge me over $500. Too bad I took pictures of the “so called” damages and can show proof how I left things in pretty darn good condition. They even had the nerve to say on the paper they gave me that they were going charge me for fingerprints! Yes, $3 to wipe off some fingerprints!

So I guess my point is this, trust none of these companies. Bad customer service can happen anywhere. Luckily, I spoke with Bank of America and they are removing the false accusation on my account and it will come off my credit. However, it still bothered me that I even had to go through the stress of getting them to take that off my credit. I think the lesson I have learned is just to watch your back and take care of yourself because these places are not going to.  Just goes back to bad customer service, which is what I have continually had to deal with. Thanks for any comments!

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Are you Happy and Confident or just Satisfied and Bored?

April 28, 2011

Are you happy and confident or just satisfied and bored? Many people are happy to settle on being satisfied. They believe, “well I’m doing ok so why strive for more?” They think life isn’t too bad and I’m supporting myself and my family so why switch things up? But I think a lot of people fail to ask themselves if they are truly happy and confident. They assume because they are doing alright that means they are happy, when in reality they could be happier and have more.

So what makes you a happy confident person as opposed to just a satisfied person? Well I believe it really is a personal preference. You need to know that not one thing is going make everyone happy. Some people are happy being alone and some people need others around them. Some people are happy to eat the same thing everyday while others need change everyday. So it really is a personal preference what makes you happy. Yet, I think it is important to take that into consideration for yourself and assess whether or not you are satisifing those things that make you happy in your life. Maybe you love gardening but you currently aren’t gardening because you live in a small apartment. Well, why not buy plants such as herbs and have a little herb garden right there in your apartment? Maybe it’s not exactly what you want but it can at least get you started. So think about the things that really make you happy and if you are not doing it currently then try and shift things in your life to focus a little more on those things, you would be surprised how much it could change your life. Thanks for any comments!

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PC vs. MAC…Which one do you Love?

April 27, 2011

Are you a MAC or a PC person? This question would never have even been thought of even 10 or 15 years ago, but now it seems like our world has been divided into those who love PC’s and those who love MAC’s. I personally used to be all over the PC. I loved it and thought PC’s were where it was at. They provided me internet access, Microsoft word and so much more. However, in 2007 I became a MAC girl. I got my first “real” MAC laptop back in 2007 as a graduation gift from college. I had that sucker up until recently when something happened with the RAM and now needs new RAM. So instead of trying to update my old MAC I got a new MAC book pro, which is pretty AWESOME! So what made me switch from being a PC user to a MAC user you ask?

Well there are probably several reasons I made the “switch.” First of all, I will be honest and I wanted a MAC because I thought it looked cool at the time. I thought it was the cool kid on the block. I wanted it because it was sleek and totally different looking than any PC I had ever seen. So I made the plunge and got my first MAC and went from there. Honestly, I didn’t know anything about MAC’s when I first started. I had to just take the leap and try it out and once I started getting used to it, I realized how much more user-friendly they were. That brings me to my second point, I got a MAC and made the switch because they are so user-friendly. I will admit I know about technology but I’m not the most technologically savvy person out there by any means. So having my MAC makes my life easier. It makes figuring things out on my computer easier than ever before when I used a PC. My last reason for why I switched is because I no longer have to worry about firewalls or Norton anti-virus. MAC’s do a great job at keeping out viruses and such from your computer. So those are pretty much the reasons why I’m such a fan of MAC’s and why I love them so much. Let me know what side you are on, MAC or PC….let the war continue!

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What does being a friend Mean to You?

April 26, 2011

What does being a friend mean to you? Being a friend to me means always having someone’s back and always being there for someone.  My best friend is Michelle. We’ve been friends since we were 12 years old. Her and I are like two peas in a pod. Whenever we get a chance to see one another, we always act as if no time has passed. She is one of the only few people in this world who can always make me laugh to the point that my stomach hurts. She always makes me smile and can always make me feel better if I am down. She has been there for me through thick and thin, good and bad. She is an amazing person, and I think the reason I’ve stayed friends with her for so long is because she has always been there for me and never judges me. I can do something that is completely stupid and most people would tell me it’s completely stupid and she would be one of the few people who would not judge me for my actions. She has been that rock for me so many times and I love her for that. I think it is such a blessing I have had to have such a great best friend for so long.  I couldn’t be luckier in that aspect. So let me know what you think it takes to make a best friend or even a good friend? Let me know who your best friend is and what they do to covet that special position?

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3 Tips on How Women can keep themselves Safe Online

April 25, 2011

As women we need to stay safe. Let’s face it ladies pound per pound a man will always be stronger than us. So how do we stay safe in a realm that is not reality? In the social media world how do we stay safe, yet put ourselves out there? Social media doesn’t seem to be going away anytime soon. Yet, for women we have to be cautionary how we use it. We need to use social media with some precautionary steps rather than use it as a social/party scene. If we use it in a professional manner than we can set ourselves up for possible success but if we are using social media to exploit ourselves and our late night parties that we attended then we set ourselves up for possible disaster. There are a few steps I think any woman can take before using social media.

  1. Keep it professional. Do not post things that you wouldn’t want others to see including your mother, grandmother, kids, anyone and everyone.
  2. Be careful with who you add or follow. If it looks like spam, than chances are its spam.
  3. Do not feel bad if you are rude to someone. If someone starts harassing you or sending you unwanted messages, don’t be afraid to tell them you do not appreciate it. Also, feel free to delete anyone who does this as well.

Let me know what tips you have for staying safe online. Thanks for comments.


Women-Don’t be So hard on Yourselves!

April 23, 2011

Women are always hard on themselves. We are always critizing every little thing about ourselves. We nit pick at the littlest things. Even the most secure women do this to themselves. We breakdown every little thing and critique it as if it was our job. Personally, I am pretty secure with myself. I love myself and my body and I think that’s a good thing.  However, even as secure as I am I still find myself every once in awhile critiquing my own looks or body. I could tell you every little scar I have on my body and every small imperfection. Yet, I wonder, why as women do we do this to ourselves? Why can we not just accept ourselves for who we are and what we are. So what if you have a big ass or large thighs? It really doesn’t matter. What matters is who you are as a person.

I think more often than not men do not think of themselves in the same light as women do. I believe they look at themselves in a much less critical way. They are happy if overall they look ok and don’t have a beer gut. I believe women are a lot different in this aspect. We are so hard on ourselves and the way we look. Just look at the way stores are set up. There are by far way less clothing stores for men as there are for women.  I believe this is in part because women are the ones shopping trying to find clothes that make them feel better. So why are we so hard on ourselves? Could be just a gender thing. Not completely sure, but it is an interesting point to explore. Let me know your thoughts.

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Learn a Lesson from Kids and be a Little Less Stressed

April 19, 2011

As far back as you can remember what comes to mind? What can you recall from your childhood? Was it fun, do you remember always playing games and running around? I certainly do. I remember being a child and thinking how wonderful life was. Nothing really bothered me a lot, I didn’t really have any stresses and I didn’t have to worry about things like bills. I remember being so happy just to be out in a park or at the beach playing in the water. It was such a fun time in my life and I’m sure it is like that for most people. Do you ever look at a child and think, “Wow, I wish I had that enthusiasm for life. I wish I could feel that way again.” Children often show us how easy it is to be amused or find the simplest humor in things. I think as we get older we forget to remember the simple things. We start worrying so much about work, bills, everything and anything, we forget to take pleasure in the little things. I think we can learn a lesson or two from children. Kids don’t judge others, and they are honest. A child doesn’t know yet what it is like to be stressed because they have major bills to pay or food to put on the table. All they are usually worried about is when the next time is that they are going to play. So I think there is a lesson to be learned from children. If we think a little less about what we are stressed out on and a little more on the simple things in life I think we can lead happier and more fulfilling lives. So next time when the bills are getting piled up or your just super stressed, remember what it was like when you were a kid and start taking more pleasure in the little things in life. Thanks for any comments.

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